Why does my "tab" key no longer cycle out of the "TO" area? Outlook Live Web Browser

Anonymous
2025-04-02T19:53:28+00:00

Good morning,

Within the past 2 days, my Outlook Live web browser will no longer tab from the "TO" field to the "CC" field or the "BCC" field when email addresses autopopulate into the "TO" field.

It has tabbed fine for almost 5 years for all contacts, but for the past few days, it will no longer work on any of the names in my contact list.

If I enter their name and then try to tab down to the subject line, it highlights the name in yellow, but it will never tab down to the other fields.

If I put my cursor in the subject line and then tab, the cursor will move from the subject line to the body of the email.

Why is the Outlook Live web browser functioning this way on certain names in my contact list?

I have cleared my cache and cookies.

I have tried using incognito mode.

Nothing has worked.

Outlook | Windows | New Outlook for Windows | For home

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  1. Anonymous
    2025-04-08T19:25:47+00:00

    Thank you!!

    I opened up a new email and out of habit just pressed the 'tab' button and not it magically works 🤷‍♀️

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  2. Anonymous
    2025-04-08T19:16:48+00:00

    Hitting the Left ALT key twice fixed this for me. Thank you!

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  3. Anonymous
    2025-04-08T15:55:30+00:00

    So it appears the only option besides "work arounds" is to switch to Classic Outlook? Not helpful at all, Microsoft.

    I don't want to switch my entire view to solve one issue.

    Perhaps Microsoft can figure out how to FIX the problem in OWA.

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  4. Anonymous
    2025-04-08T14:23:56+00:00

    I am experiencing the same thing with the Outlook client. It's maddening!!!

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  5. Anonymous
    2025-04-08T14:17:43+00:00

    Same issue for me as well.

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