Why does my "tab" key no longer cycle out of the "TO" area? Outlook Live Web Browser

Anonymous
2025-04-02T19:53:28+00:00

Good morning,

Within the past 2 days, my Outlook Live web browser will no longer tab from the "TO" field to the "CC" field or the "BCC" field when email addresses autopopulate into the "TO" field.

It has tabbed fine for almost 5 years for all contacts, but for the past few days, it will no longer work on any of the names in my contact list.

If I enter their name and then try to tab down to the subject line, it highlights the name in yellow, but it will never tab down to the other fields.

If I put my cursor in the subject line and then tab, the cursor will move from the subject line to the body of the email.

Why is the Outlook Live web browser functioning this way on certain names in my contact list?

I have cleared my cache and cookies.

I have tried using incognito mode.

Nothing has worked.

Outlook | Windows | New Outlook for Windows | For home

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  1. Anonymous
    2025-04-08T14:04:45+00:00

    Experiencing the same issue. Very annoying. Would love immediate response from Microsoft on this.

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  2. Anonymous
    2025-04-07T23:59:02+00:00

    Damn you, outlook. Go back to working normally like all other programs.

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  3. Anonymous
    2025-04-07T17:06:53+00:00

    I am having the same problem. Can you help?

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  4. Anonymous
    2025-04-07T13:21:05+00:00

    I am experiencing this as well. Very annoying!

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  5. Anonymous
    2025-04-04T22:25:55+00:00

    No that doesn't work For clarity try this and see how far you get.

    Just using the keyboard and not a mouse in OWA or Outlook on the web.

    1. Compose a new email.
    2. You are put in the TO: field. Enter an email address, don't just tab past.
    3. Now try to use the TAB key to get to the Subject Field.

    You should be stuck there. You can SHIFT + TAB out, but that it is. There is no way to get to the subject field or message area unless you use a mouse to click in the Subject field or have a screen reader like JAWS where you can bring up the FIELDS links list and navigate to the "Subject edit" link.

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