Why does my "tab" key no longer cycle out of the "TO" area? Outlook Live Web Browser

Anonymous
2025-04-02T19:53:28+00:00

Good morning,

Within the past 2 days, my Outlook Live web browser will no longer tab from the "TO" field to the "CC" field or the "BCC" field when email addresses autopopulate into the "TO" field.

It has tabbed fine for almost 5 years for all contacts, but for the past few days, it will no longer work on any of the names in my contact list.

If I enter their name and then try to tab down to the subject line, it highlights the name in yellow, but it will never tab down to the other fields.

If I put my cursor in the subject line and then tab, the cursor will move from the subject line to the body of the email.

Why is the Outlook Live web browser functioning this way on certain names in my contact list?

I have cleared my cache and cookies.

I have tried using incognito mode.

Nothing has worked.

Outlook | Windows | New Outlook for Windows | For home

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  1. Anonymous
    2025-04-09T19:40:40+00:00

    As of April 9, 2025, reporting the same issue here. Very annoying and frustrating!

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  2. Anonymous
    2025-04-09T16:37:27+00:00

    Has anyone gotten this fixed? one week now with the same issue...

    Saw this reply as soon as I posted that and it did work for me too. Thank you!!

    1. Press the Alt key twice, then see if the Tab key restarts to work.

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  3. Anonymous
    2025-04-09T15:21:10+00:00

    I am having the same issue.

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  4. Anonymous
    2025-04-09T14:48:25+00:00

    I'm also having the same problem. Have they given a solution yet?

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  5. Anonymous
    2025-04-09T00:09:57+00:00

    Same issue, can tab down the colleagues in same organisation but for external email addresses it won't allow you to tab forward.

    Very frustrating, haha muscle memory in overload.

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