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My outlook stop receiving emails nor can I send emails from outlook. There is no error message from Outlook stating why it's not syncing.
I've checked gmail acct, IMAP is enabled.
I've logged out of Outlook and re-link my gmail acct to outlook, didn't work.
I've uninstalled the new Outlook and set everything up, still didn't work.
This is the new Outlook version that i'm working with. It stopped working yesterday at 3:30pm. Everything was working fine then suddenly I couldn't send an email then noticed no new emails were coming in.
Using New Outlook on Windows for personal email, calendar, and contact management
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Are we expecting an answer from Microsoft or a solution or just a continuing litany of people reporting the same problem?
If Outlook isn't working, or is no longer reliable, does Microsoft really want Gmail users switching to Thunderbird? Because that's probably a real option... "Thunderbird Setup 128.7.0esr"
Is someone at Microsoft reading these comments? Please help!
POTENTIAL SOLUTION: I had deleted and readded my non-functional gmail from Windows Outlook to no avail. Only removed it fr om windows not all devices. This morning had a minor epiphany. Another Gmail account had also gone inactive. I deleted the two offending Gmaill accounts from ALL ACCOUNTS and re-added them. Both are now functioning normally. Peroson Opinion is that in order to fix the problem the info that Outlook stores in the cloud had to be removed.
I have said right from the beginning when Microsoft tarting forcing users into this new OUTLOOK that there would be issues. I too, haven't received emails from my gmail account and this is causing all kings of havoc on my productivity. Microsoft... if you are going to jam this Outlook down peoples throats, them make sure it's working properly. I have had ZERO issues before you forced this on me and now this new Outlook has cost me time and extra effort on my productivity.. Please get this working ASAP or give us the option to return to our old email setup !!
Microsoft did it again by giving their users another Time Waster! Microsoft, please fix "Outlook (new)" so that it works again with Gmail. My browser version of Gmail is working.