New Outlook Categories in Favorites not showing mails

Anonymous
2025-02-13T15:15:27+00:00

I have been categorizing my mails and adding the categories to the favorites. When clicking on the category in the favorites it showed me all mails in the category which was fine up to a couple of hours ago. Now it shows nothing. When I click the 3 dots it opens a pop up telling me "X items (0 unread)" but it doesn't show any items. The same goes in outlook.com in the web

Outlook | Windows | New Outlook for Windows | For home

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  1. Anonymous
    2025-02-25T04:50:11+00:00

    I am having the exact same issue.

    Using a business account

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  2. Anonymous
    2025-02-25T04:00:11+00:00

    That's not an answer!

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  3. Anonymous
    2025-02-24T19:35:27+00:00

    Having exact same issue. Very frustrating, adding to thread in hopes this can get resolved ASAP.

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  4. Anonymous
    2025-02-24T18:18:50+00:00

    I am having this exact same issue, Please get the fixed ASAP

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  5. Anonymous
    2025-02-24T16:54:57+00:00

    I'm having the exact same issue. I have a Business Account. The issue happens with both the https://outlook.office.com/ browser app and the installed app. Odd thing is some of my categories do display the emails and some don't. Right-clicking on those that say 'There aren't any items in this category', clearly show that there are actually 100's of emails in the category.

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