New Outlook Categories in Favorites not showing mails

Anonymous
2025-02-13T15:15:27+00:00

I have been categorizing my mails and adding the categories to the favorites. When clicking on the category in the favorites it showed me all mails in the category which was fine up to a couple of hours ago. Now it shows nothing. When I click the 3 dots it opens a pop up telling me "X items (0 unread)" but it doesn't show any items. The same goes in outlook.com in the web

Outlook | Windows | New Outlook for Windows | For home

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  1. Anonymous
    2025-02-21T08:58:13+00:00

    The same issue! Please fix it quickly.

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  3. Anonymous
    2025-02-20T10:02:46+00:00

    Hi Nancy -

    Nobody has replied with a confirmation that it was fixed.
    Patiently waiting.

    Thanks for the quick reply.

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  4. Anonymous
    2025-02-20T09:36:38+00:00

    Was anyone able to resolve this?

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  5. Anonymous
    2025-02-20T07:17:48+00:00

    Hi Luckie & Group -

    I'm having the same issue with our Corporate Work account.

    Both read, and unread messages are not showing.

    If I mark the message unread, I see the number indicating the number of unread emails, but when I go into the favourite category, it says there aren't any items in this category.

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