New Outlook Categories in Favorites not showing mails

Anonymous
2025-02-13T15:15:27+00:00

I have been categorizing my mails and adding the categories to the favorites. When clicking on the category in the favorites it showed me all mails in the category which was fine up to a couple of hours ago. Now it shows nothing. When I click the 3 dots it opens a pop up telling me "X items (0 unread)" but it doesn't show any items. The same goes in outlook.com in the web

Outlook | Windows | New Outlook for Windows | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

89 answers

Sort by: Most helpful
  1. Anonymous
    2025-03-05T08:39:31+00:00

    I am delighted to say that all is now working for me. Clearly that's not the case for everyone though. Hopefully M will sort it soon.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2025-03-05T00:35:50+00:00

    The resolution is still pending.

    I took someone's feedback in the thread (thank you) and reported via the "Help" tab in Outlook, but I have not received a response.

    As a workaround, I pivoted and used the "action items" as a workaround...

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2025-03-04T21:53:48+00:00

    No, still the same issue.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2025-03-04T17:53:24+00:00

    Same issue business Outlook new version all updates done, its wrong that this happens a feature i need and use. Can someone advise if this is fixed yet?

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2025-03-04T14:34:59+00:00

    I am having the same issue for 1-2 weeks. Some of favorite categories are not showing email .
    Even though it indicates that 74 emails are categorized in this category.

    Was this answer helpful?

    0 comments No comments