Blocked senders and domains list has disappeared, Outlook now not saving blocked list

Anonymous
2025-02-17T01:25:40+00:00

Over the years, I have consistently tried to block unwanted senders to reduce phishing scams coming into my inbox. In recent weeks, the list of hundreds of blocked sites seem to have disappeared without me doing anything to delete them. When I now block senders, they appear on the list but when I log into Outlook on the web on another occasion, the list is blank again of blocked senders and it looks like my attempt to block sites is not saving.

Outlook | Web | Outlook.com | Account management, security, and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2025-02-18T16:24:17+00:00

    AI is the problem

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  2. Anonymous
    2025-02-18T07:27:36+00:00

    Dear Jim,

    Apologies, I did not want to say you were not helpful, only to say the solutions you provided did not work. Actually I want to say thanks for trying to help. Even though I followed your steps of changing browser and privacy mode, that did not work. So I can't really click that the reply solved my problem, but having said that, I don't even know if the Microsoft support bot has provided a solution that will work. So far the suggested steps they provided hasn't worked either, if that is any consolation.

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  3. Anonymous
    2025-02-21T18:19:46+00:00

    Same here. Hundreds of blocked, gone. I try to re-add and then a few hours later, gone.

    • Have logged out and back in
    • Have tried different browsers (Firefox is my primary)
    • Have logged out on all devices and changed PW
    • Continue to report and block same domains over and over and over, and they continue to land in my inbox
    • History, Cookies, Cache all wiped
    • All browsers are up to date
    • OS is up to date

    This is on Microsoft. So ridiculous!

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  4. Anonymous
    2025-02-21T16:54:28+00:00

    Same problem here. And becoming totaly crazy since I getting inundated by political junk mail.

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  5. Anonymous
    2025-02-21T11:23:13+00:00

    Can we expect any update from M$ regarding this or as usual dead silence and its not us , everything works as expected ?

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