I think my Microsoft account has been hacked.

Kent Haylock Jr wrote:

I keep getting this email from Microsoft but dont understand why cause im not requesting for any code. I tried changing my password on both my gmail and hotmail accounts but i still get the email. Im feel like someone is trying to get in cause i get a new email about every hour
https://answers-afd.microsoft.com/static/images/image-not-found.jpg------------------------------------------
Hi *** Email address is removed for privacy ***,

We received your request for a single-use code to use with your Microsoft account.

Your single-use code is: XXXXXX

Only enter this code on an official website or app. Don't share it with anyone. We'll never ask for it outside an official platform.

Thanks,
The Microsoft account team
Privacy Statement: https://go.microsoft.com/fwlink/?LinkId=521839
Microsoft Corporation, One Microsoft Way, Redmond, WA 98052

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Anyone who knows the address (but not the password) can try to login to your account. These login attempts are very common.

Check the recent sign-in activity for your Microsoft account (See if there have been any successful logins) https://support.microsoft.com/en-us/account-billing/check-the-recent-sign-in-activity-for-your-microsoft-account-5b3cfb8e-70b3-2bd6-9a56-a50177863357

Verify that you are using a very strong password and/or are using two step verification.

How secure is my password

https://www.security.org/how-secure-is-my-password/

How to use two-step verification with your Microsoft account

https://support.microsoft.com/en-us/account-billing/how-to-use-two-step-verification-with-your-microsoft-account-c7910146-672f-01e9-50a0-93b4585e7eb4 

How to keep your Microsoft account safe and secure

https://support.microsoft.com/en-us/account-billing/how-to-help-keep-your-microsoft-account-safe-and-secure-628538c2-7006-33bb-5ef4-c917657362b9

If there are enough of these login attempts that you really want to prevent them, this article tells how to do that. https://www.outlook-tips.net/tips/keeping-hackers-microsoft-accounts/ 

Don

Andrew Hunt1 wrote:

I have tried everything but because I have two stage authentication and the back up email address and telephone number have been deleted or changed I cannot reset my password. Help

Sorry but there is no way for you to recover this account. This is the relevant article, but in that article is the note that you cannot use the Recoery Form if Two Step Veification is/was being used.

Help with the Microsoft account recovery form https://support.microsoft.com/en-us/account-billing/help-with-the-microsoft-account-recovery-form-b19c02d1-a782-dee6-93c3-dc8113b20c42

Don

>And today I found a draft in my inbox and it looks like I wrote it but I didn’t, it’s a threat.

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Sandra Geuze wrote:

dit heb ik ook ! ben helemaal bang ervan

From Dutch:

I have this too! I'm totally scared of it

This is a very common scam known as the bitcoin scam, sextortion scam, extortion scam and other names.

Don't contact the scammer. Don't pay anything.

If the message is not in your Sent folder (it won't be) it was not sent from your account. Your account was not hacked. No spyware programs were installed. The scammer simply put your address in the Sender field.

Delete the message and any similar messages you receive in the future.

More:

How to keep your Microsoft account safe and secure https://support.microsoft.com/en-us/account-billing/how-to-help-keep-your-microsoft-account-safe-and-secure-628538c2-7006-33bb-5ef4-c917657362b9

Verify that you have a very strong password https://www.security.org/how-secure-is-my-password/

and/or are using Two step verification. https://support.microsoft.com/en-us/account-billing/how-to-use-two-step-verification-with-your-microsoft-account-c7910146-672f-01e9-50a0-93b4585e7eb4

Don

Jasleen Kaur5 wrote:

Hi, I hope that whoever is reading my message is doing well. i just wanted to say that I am unable to receive any codes to recover my microsoft account, and I have not done anything that violates the code of conduct of my account.

Troubleshooting verification code issues https://support.microsoft.com/en-us/account-billing/troubleshooting-verification-code-issues-409090c4-92b5-42b9-8ae6-bcc97e62fc48

Don

Lasse Birk wrote:

Hi, Every time I have to send a confirmation code to my email, it is sent to an email that I do not know. If you could change the the mail to my own mail it would be great.

Your account has been hijacked/stolen.

How to recover a hacked or compromised Microsoft account https://support.microsoft.com/en-us/account-billing/how-to-recover-a-hacked-or-compromised-microsoft-account-24ca907d-bcdf-a44b-4656-47f0cd89c245

Don