My account has been hacked and I need to speak to customer support

Reported
Anonymous
2024-07-08T03:34:50+00:00

How do I get a hold of a live person in customer support regarding my account being hacked and accounts being made in my name? This is regarding Microsoft 365, Azure, word, excel, one note , live, outlook, gaming, office and many more. There seems to be scammers pretending to be Microsoft support agents. This is very frustrating and stressful to say the least.

***Moved from Microsoft 365 and Office / Subscription, account, billing / Unknown / iPhone or iPad ****

Outlook | Web | Outlook.com | Account management, security, and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-10-21T21:46:43+00:00

    That is exactly where I am - in your boat Parmi!! My Hotmail com account that I had to set up before activation of a new PC I got back in November last year was pSaid
    I have a list somewhere of my paswords all up to date and proved correct and usable
    I wasnt able to log in last week thought I made a typo & didnt think much of it had to move on & forgot about it But I tried again this week only to find my pw not accepted went to recover it and it now seems hacked !
    I did not recognise the email or phone number in the 1st recovery page that came up also the one who hacked me might be spanish from the context of one of the validation questions

    I tried using my activation code that I got with this PC and there was a temporary error when I entered that
    Recovery = Activation code I was informed by a trusted website maybe even microsoft

    • What else did I have that was 25 digits long fgs?

    Now I am gettin a lot of blue screens of death just using chrome and I need to TALK to someone in Microft recovery team ASAP before I lose access to my own PC for Christs sake!!
    Where is the phone contact number for this recovery team that I can immediately use??
    Because it very possibly could become a crisis to me to lose my control of my own pc soon
    Also why the hell are your help webpages such as this one a labyrinth of frustration for us because there seems to be no clear help help here at all and each new link used isnt much better for answers than the last!

    Get your act together and help us for Christs sake!

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  2. Anonymous
    2024-10-19T01:38:27+00:00

    My account has been locked it appears that somebody changed my security information.

    I can now not access my account

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  3. Anonymous
    2024-10-22T05:34:05+00:00

    I have the same problem. Hackers have gotten into my Microsoft account and turned on Microsoft Authenticator, so I can't receive the Microsoft Authentication code to get back into my account.

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  4. Anonymous
    2024-10-19T04:21:03+00:00

    PLEASE PLEASE PLEASE LET ME RECOVER MY ACCOUNT

    On Friday, October 18th near 11:40 PM - 11:50 PM I had my Microsoft account hacked after I saw emails asking to reset my password

    seeing how this is an issue I go to login and change my password but when I enter my email the page tells me that my email doesn't exist and that I can create a new one. I go to create a new account js to see if I put the wrong email in but it says that my email is already paired to an account. My real issue is that this microsoft account hold my xbox and subsequently my minecraft account which holds some of the only ties I have to multiple friends and family members. I need to speak to an ACTUAL tech support person to see if I can recover any of this stuff because it's very important to me. Reply ASAP if you have any ways to help me

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  5. Anonymous
    2024-10-16T00:13:04+00:00

    Hi,

    I need help either via email or phone contact regarding compliance lock on email account

    I have allready used all self help avenues with no luck and going around in circles.

    Please contact me on my email ******@hotmail.com

    Thank you Scott

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