Outlook isn't letting me resize an image. Used to click on the pasted image and drag the corner to size. Why make updates that make things more difficult?

Anonymous
2024-07-24T11:20:25+00:00

UPDATE 09.20.2024

AGAIN, this issue has returned, and the previous work arounds don't work either.

This site is a message board, you need to contact MS directly to get this resolved.

I contacted Support, and they say they can't fix because the issue is on the server, so MS has to fix it.

Go into your Outlook app and select Help >Feedback > Report a Problem.

The problem is: Image sizing handles do not work, and images can no longer be resized when pasted in a message body.

Hoping they get flooded with these reports and the issue is resolved quickly.

SOLUTION 1 (09 20 2024):

Paste image into a MS Word document, where the resizing handles work, size the image then clip & paste it into the message.

SOLUTION 2 (09 20 2024):

I received another work around from Anthony in a post on this board . . .

Clip image >"Save As" onto hard drive> go to Outlook> select Insert>select picture> browse to location image is stored> select image and insert into message> At this point you have 1 chance to size it with the sizing handles, after that the sizing handles no longer work.

ORIGINAL POST 07 24 2024:

Outlook isn't letting me resize an image. Used to click on the pasted image and drag the corner to size.

Outlook for Windows version 1.2024.717.400 (Production)

SOLUTION:

 Now to resize an image

1. Click to the right in a blank area so the image is NOT selected

2. Hold Shift Key down and then hit the Left Arrow Key and the resize handles will appear

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2024-08-11T08:21:32+00:00

    So no one did apply the real fix for the issue? Wo kaorund are helpful, and there at least 10... This fixes it really..

    Sooo... as I said, it was never removed, just some bug.

    I have managed to fix it... I was debugging the app with Edge DevTools, and a .js file was missing...I deleted all application data... and now it's working like before !

    However, I had to reconnect my account, so if you have MS accounts, that's not an issue, but for others I cannot say. Probably deinstalling and reinstalling the app would work too. Note that purginf from Dev Tools, it will not impact anything else (like your emails, settings, etc. wil not be affected), just

    You can run the app like this: olk.exe --devtools from the terminal, or from Win+R (run).

    The dev tools will open with the app:

    Got to application -> Storage -> Clear Site Data.

    You can try to remove only the cache and the indexed DB (edit: tested it since it's enough to fix it) first, but I think you'll have to reconnect to your account anyway.

    Restart the App!

    After that:

    ☺️

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  2. Anonymous
    2024-08-09T14:58:32+00:00

    No need for bashing around and flaming MS more about this matter; As of this morning, all ok - as it used to be - both in Outlook webmail and Outlook app!

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  3. Anonymous
    2024-08-09T14:47:23+00:00

    Pinned solution shouldn't be pinned, it is one of the 36 workarounds🤣 is pinned workaround ;)

    I think that unless you follow my instructions, or uninstall then reinstall, I may not get fixed... at least not soon.

    I tested on 2 PCs, it worked the 2 times, then a fresh install in a VM and the problem was not there in this case.

    So if you want to fix it, you know what to do... 🤗

    As a reminder, what are deleted through the DevTools are not your data, you will not lose or corrupt anything 💉🖥️

    Anyway, the Dev should get the info, I reported it with lots of info...

    Good day !

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  4. Anonymous
    2024-08-08T22:42:59+00:00

    The pinned solution works, but please bring back / fix the corner resize handles!! So so inconvenient.

    About Outlook

    Version

    You have Microsoft Outlook Version 1.2024.725.400 (Production).

    Client Version is 20240719002.19.

    WebView2 Version is 126.0.2592.113.

    Did you try the above method? It fixes the bug completely... nor more workaround needed... it just works...

    Microsoft Outlook Version 1.2024.725.400 (Production). Client Version is 20240802003.12.WebView2 Version is 127.0.2651.86 --> to upgrade use this page Microsoft Edge WebView2 | Microsoft Edge Developer (or the store).

    If this seems too complex: Settings -> Apps -> Installed Apps -> find new Outlook -> Adv. Options -> Repair or Reset (I did noy test it, but that should work too).

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  5. Anonymous
    2024-08-08T22:09:38+00:00

    The pinned solution works, but please bring back / fix the corner resize handles!! So so inconvenient.

    About Outlook

    Version

    You have Microsoft Outlook Version 1.2024.725.400 (Production).

    Client Version is 20240719002.19.

    WebView2 Version is 126.0.2592.113.

    Was this answer helpful?

    0 comments