This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
It appears this update occurred today. Since the update, Outlook will not automatically bring in email (push setting) and must be manually synced each time. I have found no settings to help fix this. This stopped working concurrently with the update. Please fix this.
Using older versions of Outlook for Mac for personal email and calendar
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I emptied my Outlook cache and that appears to have fixed it. Right click inbox > properties > empty cache
It appears this update occurred today. Since the update, Outlook will not automatically bring in email (push setting) and must be manually synced each time. I have found no settings to help fix this. This stopped working concurrently with the update. Please fix this.
I was having this issue, and this was my solution:
Running Build Version: 16.81.2
go to system settings > Select your network preferences > Wired or Wifi > Check your DNS settings.
The user was using DNS 127.0.0.1. I removed the settings, and it automatically updated to our default DNS.
I had the same issue with the 16.77.1 legacy version (the new one is for kids, not for work). Clearing the cache and activating the sync shared mailbox seems valid. I'll monitor it for a few days before stating it worked for me.
Thanks to those who proposed the solutions (kudos, Mathias Choules and Steve Plante).
UPDATE JAN the 3RD. No way, sync is not working again.
It stopped for us on 1/3 as well. Then it started working again until today. Are you seeing the issue again? Chatted with MS Support thru the Outlook app and sent diags but doesn't sound like they have a clue what is causing it.... This is so incredibly frustrating.
not for me