Why I cant add new email account in new outlook but in old it works?

Anonymous
2023-10-03T14:28:27+00:00

Hello,

my name is Igor and I have problem in new outlook app. Im using 3 emails in old app. 1 private and 2 work accounts. Everything is ok. But when i switched to new outlook i cant add second work email. There is error:

"This account is not supported in Outlook for Windows due to the license provided by your work or school. Try to login with another account or go to Outlook on the web"

Why? why it works in old but not in new version ? Its feature or bug ? I want to use app not web, and i need this email not another... I would like to use outlook but this is ridiculous and i consider move to another app...

Outlook | Windows | New Outlook for Windows | For business

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  1. Anonymous
    2023-11-17T15:10:11+00:00

    LOL. I bailed on all of Microsoft's email clients weeks ago. I use Mailbird and couldn't be happier. However, I get a kick out of watching MS flounder when it comes to email. They've had email trouble for YEARS, and they can't even get their OWN email to work properly in the "new" outlook. This whole Microsoft email debacle is a joke.

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  2. Anonymous
    2023-11-17T07:09:19+00:00

    Shame on you Microsoft you are not able to fix so common thing to use your app properly...

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  3. Anonymous
    2023-11-10T17:26:39+00:00

    worked for me THANK YOU

    to everyone at Microsoft literally go **** yourself

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  4. Anonymous
    2023-11-09T15:42:59+00:00

    I am having the same issue. I also have chartermi.net email and my husbands is charter.net email.

    I contacted Charter and they gave me the server name and password as well as the port numbers.

    finally found where to set up the emails. control panel-->User Accounts-->mail

    I was able to set up 2 other emails connected to my website hosting server but the charter accounts were rejected by "the sender".

    Unfortunately, the 2 accounts that were successfully set up do not appear in Outlook. I've closed outlook an reopened and they don't display.

    All of these accounts were working in "old Outlook" on my desktop pc. I'm trying to set up a brand new laptop with Windows 11 and MS 365.

    I think this is problem with "new Outlook" that Microsoft needs to investigate.

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