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Hi, I'm running the new version of Outlook on Windows 11, and have connected to both my Uni (O365) and Gmail (Microsoft Cloud). O365 works fine, but the Gmail account doesn't sync read status back to gmail. I.e. outlook gets the correct read status from Gmail, and it syncs things like starring/flagging emails back to Gmail. But although I can mark things as read in Outlook, that status never syncs back to Gmail. The same is true on 3 different PCs, so it's not peculiar to one particular computer.
Any ideas?
Using classic Outlook for Windows in business environments
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
If the new Outlook is not fixed before it permanently replaces Mail, I will have to find an alternative mail client.
Does anyone have any recommendations?
I prefer the Mail/Calendar/People apps. I like their simplicity and proper functioning. Very sad that Microsoft is replacing them with something that doesn't work as well but simply looks different. I'm glad that none of my employers ever asked me to do that.
I am also in software engineering. Maybe MS does not want to support non-Exchange mail with this new Outlook. Is this a ground for anti-trust concern?
I wish that Microsoft would at least acknowledge that this is a problem. I've been trying to use this app and providing feedback to Microsoft, as they've requested, but they never acknowledge my contribution. Seems that I'm wasting my time.
While working as a software engineer (now retired), I suggested to the marketing people that we provide a list of known problems to our customers. They all laughed at me, "We can tell that you've never worked in marketing."
Same issues here. I tried the MS classic Mail, Outlook, and the new Outlook. Only the new Outlook has this problem. Take Gmail as an example. With the new Outlook, the Gmail webmail still shows unread when I read mail messages on the new Outlook.