New Outlook Not Syncing Read Status for Gmail

Anonymous
2023-09-10T12:39:43+00:00

Hi, I'm running the new version of Outlook on Windows 11, and have connected to both my Uni (O365) and Gmail (Microsoft Cloud). O365 works fine, but the Gmail account doesn't sync read status back to gmail. I.e. outlook gets the correct read status from Gmail, and it syncs things like starring/flagging emails back to Gmail. But although I can mark things as read in Outlook, that status never syncs back to Gmail. The same is true on 3 different PCs, so it's not peculiar to one particular computer.

Any ideas?

Outlook | Windows | Classic Outlook for Windows | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

131 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2024-08-12T18:03:10+00:00

    Yes, still having the same issue. I contacted MS by chat in the support section of the New Outlook. They told me they know about this problem, and it will be solved in a future release (no ETA).

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  2. Anonymous
    2024-08-01T16:51:15+00:00

    Mine also is not working.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  3. Anonymous
    2024-07-23T07:00:54+00:00

    My Outlook is not working for update the Gmail status "read/unread"

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  5. Anonymous
    2024-05-27T07:46:14+00:00

    I have the same annoying issue. Microsoft, please fix it.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments