Email reminder and follow up in New Outlook missing

Orrr, whilst very helpful thank you. Just revert to how it was without having to circumnavigate the Microsoft globe. I don't do Rocket Science but this simple step seems pretty simple to do by MS who appear to think as Software Engineers that we all think the same way they do.

That is indeed a new feature. You can turn it off via;
Settings-> Mail-> Message reminders

The detection of message reminders is similar to that of the Action Items Web add-in and tracking of those is similar to that of Viva Insights. This is not all AI based as this also worked pre-AI boom as well.

Many of this is simply trigger based. For instance, when there is a question in an email that you received or sent, a reminder might show up when no emails in that thread show up after x days.

@Roady Thank you, that's very helpful. For those having trouble finding the setting in New Outlook (like I was), it's under Settings - Mail - Layout - (scroll down, down, down to) Message Reminders.

I have a slightly different spin on this question - I never asked for any reminders, but recently "New Outlook" has started suggesting emails that I might want to reply to from several days ago. There is an option to dismiss the reminder, and a question "Is this message reminder useful?". I'm assuming there is some kind of AI deciding which types of emails I might want to respond to, but I'd really like to know more about the decision process. How does New Outlook decide which message I might have wanted to reply to?

I suspect this AI version might be replacing the task you were trying to find. I couldn't find anywhere in settings to enable/disable or adjust the suggestions. If you see these, make sure you answer truthfully about whether or not the reminder was useful - it may impact your future suggestions. AI is here!

Editing to add - the suggestions just appear at the top of my Inbox, even though I have it sorted by Received. Suggestions clearly override my sort decision whether I want it or not.

Ted

Follow my instructions sent on the 2nd Jan (further up this thread).

You can apply it to both your sent and inbox emails.

Essentially, firstly create a task then go into your daily tasks where you can edit the date and times of both the reminder and the due date.

Hope this helps.

Thanks

I take a little different approach. Once you've sent the email, you can go find it in your Sent Items folder then you'll see the email has the flag icon. Right click on the flag icon and you'll get your choices to create a To Do task.

A few more steps but if you use that feature a lot (which I do), it is an ok approach.