Selecting text no longer working properly in Outlook Web App on MacOS

Anonymous
2024-04-03T01:13:07+00:00

I use the Outlook web app on MacOS, and selecting text word by word no longer works (shift + option + arrow on a Mac keyboard). This stopped working sometime this weekend. I tried multiple browsers (Chrome, Edge, Safari) and multiple Macs (Two different MBAs and one MB Mini). I tried it on a PC and it works fine. It seems that something broken on the web app for Mac users over the weekend.

This is a critical shortcut for things like copying and pasting or deleting. Anyone having the same problem and has an idea of what to do about it?

Outlook | Web | Outlook on the web for business | Email

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  1. Anonymous
    2024-11-12T14:46:01+00:00

    I'm getting this error when I click Install:

    Image

    'Learn more' (not pictured - far right of that Chrome notification bar) takes me to a page which doesn't seem to cater to the exact issue here (below). I'm not experienced enough to know if one of those many options is the one to fix this - I'm just a guy who wants to use Outlook :)

    https://support.google.com/chrome_webstore/answer/2664769?visit_id=638670180541323717-424094532&p=crx_warning&rd=1#zippy=

    You need to install the Tampermonkey extension first from the chrome web store. The script on greasyfork is for use within tampermonkey, it's not a chrome extension in its own right.

    FYI tampermonkey is a way of putting your own code onto websites: here, the code we're asking it to run is just a few lines which override Outlook's behaviour around the option key. However in general, Tampermonkey can be very powerful and you should never install anything in it without being really, really sure it's what you want and that it comes from a trusted source.

    Anyway, once the tampermonkey extension is installed, you can go back to the greasyfork link and click "Install script" and it will take you to the tampermonkey page for final confirmation. Or, if that fails, you can just copy/paste the script into a new tampermonkey script.

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  2. Anonymous
    2024-09-06T12:46:31+00:00

    Really annoying issue while writing an email of pressing Option and cursor move away from textbox to activate the upper menu... Thanks Microsoft!

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  3. Anonymous
    2024-04-10T07:18:54+00:00

    I have the same issue since a few days. Really annoying and time consuming. Thanks Microsoft...

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  4. Anonymous
    2024-04-05T03:00:39+00:00

    Hello Justin G 312

    Thanks for the feedback. As a forum supporter, we do not have sufficient permissions and resources to conduct research directly.

    We recommend that you contact your Microsoft 365 administrator and follow the steps in this article https://learn.microsoft.com/en-us/microsoft-365/admin/get-help-support?view=o365-worldwide&tabs=online#online-support to create a support ticket to Microsoft support to investigate further.

    Best Regards

    Bertrand

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