Why can't Outlook users edit the subject line of incoming emails?

Anonymous
2024-02-22T04:15:43+00:00

* * Moderator note on 11/21/2024 * *

If running Classic Outlook/Legacy Outlook/Desktop Outlook, please see this article.

Edit an email subject line https://support.microsoft.com/en-us/office/edit-an-email-subject-line-08d60328-2a27-473e-8227-0b42a1ff2ce6

Hello,

Ever since the "New Outlook" was released, MSoft has been pushing for all users move to this new version. When I first tried it, I noticed that the New Outlook would not allow me to edit the subject line for any incoming emails. Therefore, I DID NOT switch over. Today I realized that even in the legacy Outlook, this feature is no longer available. MSoft makes us believe it's available, but after about a minute or so, the edits just vanish.

Our workflow requires internal project numbers be assigned to certain emails. MSoft removing this option is a huge problem for us. I'm 100% confident I'm not the only one facing this problem. Needless to say, this is frustrating. The tool that is supposed to make us more productive is actually creating serious problems in our workflow.

What is going on?

In gratitude,

Joe Silva

Outlook | MacOS | Legacy Outlook for Mac | For home

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  1. Anonymous
    2024-11-21T19:03:35+00:00

    This information did not help. Neither of your recommendations appear to work at all for what we need.

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  2. Anonymous
    2024-11-21T18:58:16+00:00

    It's not only the inability to edit the Subject line which is important to me, but I like to often edit the entire email body in order to make notes within. In the prior Outlook version, editing the email body was an option which we can no longer do.

    Very frustrating.

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  3. Anonymous
    2024-11-06T23:18:11+00:00

    Not being able to change the subject line is unacceptable. I will not be changing over.

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  4. Anonymous
    2024-10-17T12:57:09+00:00

    Hi De Paul N. Kwizera MSFT

    This is not a useful fix. As a business we also need to be able to search and file emails easily and the only way for some is to amend the subject line.

    I do not see why this cannot be reverted back?

    Regards,

    Dilek

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  5. Anonymous
    2024-08-20T18:11:41+00:00

    Will there be an update in the future that will allow for editing the subject line? Is it prioritized? or completely disregarded? or will there be an answer to the rest of the issues I listed in my other post here?

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