Why can't Outlook users edit the subject line of incoming emails?

Anonymous
2024-02-22T04:15:43+00:00

* * Moderator note on 11/21/2024 * *

If running Classic Outlook/Legacy Outlook/Desktop Outlook, please see this article.

Edit an email subject line https://support.microsoft.com/en-us/office/edit-an-email-subject-line-08d60328-2a27-473e-8227-0b42a1ff2ce6

Hello,

Ever since the "New Outlook" was released, MSoft has been pushing for all users move to this new version. When I first tried it, I noticed that the New Outlook would not allow me to edit the subject line for any incoming emails. Therefore, I DID NOT switch over. Today I realized that even in the legacy Outlook, this feature is no longer available. MSoft makes us believe it's available, but after about a minute or so, the edits just vanish.

Our workflow requires internal project numbers be assigned to certain emails. MSoft removing this option is a huge problem for us. I'm 100% confident I'm not the only one facing this problem. Needless to say, this is frustrating. The tool that is supposed to make us more productive is actually creating serious problems in our workflow.

What is going on?

In gratitude,

Joe Silva

Outlook | MacOS | Legacy Outlook for Mac | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

55 answers

Sort by: Most helpful
  1. Anonymous
    2024-11-19T15:54:41+00:00

    I am also very very upset that the "new" outlook took away the changing of the subject line in incoming emails. This feature is required to be able to search for PO's in my workday. You can't control what others put in the subject/body of their emails and we relied on this feature.

    Was this answer helpful?

    5 people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2024-09-04T14:57:34+00:00

    Hi MS;

    Here is a prime example of why I should be able to change the subject line.

    Our VP will send something with subject line describing an issue, but he does not include the Vendor Name or PO number in the subject line which makes it easier for searching. I always add the Vendor Name and PO number which is different for every email. (A category won't work)

    Also when I scan documents to email they come across with some number from the scanner. I need to be able to change the subject line to identify what the scanned document is.

    PLEASE BRING BACK THE ABILIITY TO CHANGE THE SUBJECT LINE OF AN EMAIL.

    Thank you,

    Cyndi Rodriguez

    ******@haco.us.com

    Was this answer helpful?

    5 people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2024-08-23T14:30:32+00:00

    Not sure if anyone mention this, but another use case is people who send an email without a subject. When I reply, I want to add one as empty or ‘(No subject)’ emails are not at all helpful.

    Was this answer helpful?

    5 people found this answer helpful.
    0 comments No comments
  4. Anonymous
    2024-06-13T08:50:25+00:00

    It would appear not; and it is VERY ANNOYING!!

    Was this answer helpful?

    5 people found this answer helpful.
    0 comments No comments
  5. Anonymous
    2024-02-28T12:16:39+00:00

    Dear Joe Silva1,

    Good morning! Thanks for posting in the Microsoft Community. We are happy to help you.

    Based on your description, I understand your frustration with the inability to edit the subject line in Outlook. I'm sorry to hear that this feature is causing problems in your workflow.

    Regarding the issue you are experiencing, Microsoft has made some changes to the way the subject line is handled in Outlook. In the latest versions of Outlook, including the New Outlook, the subject line is now considered a part of the message body and cannot be edited separately.

    However, there are still ways to add project numbers or other information to your emails. One option is to use the categories feature in Outlook to label your emails with specific project numbers. Another option is to use the message body or the email's flagging feature to add project numbers or other information.

    I hope this information helps. If you have any further questions or concerns, please let me know.

    Was this answer helpful?

    4 people found this answer helpful.
    0 comments No comments