Why can't Outlook users edit the subject line of incoming emails?

Anonymous
2024-02-22T04:15:43+00:00

* * Moderator note on 11/21/2024 * *

If running Classic Outlook/Legacy Outlook/Desktop Outlook, please see this article.

Edit an email subject line https://support.microsoft.com/en-us/office/edit-an-email-subject-line-08d60328-2a27-473e-8227-0b42a1ff2ce6

Hello,

Ever since the "New Outlook" was released, MSoft has been pushing for all users move to this new version. When I first tried it, I noticed that the New Outlook would not allow me to edit the subject line for any incoming emails. Therefore, I DID NOT switch over. Today I realized that even in the legacy Outlook, this feature is no longer available. MSoft makes us believe it's available, but after about a minute or so, the edits just vanish.

Our workflow requires internal project numbers be assigned to certain emails. MSoft removing this option is a huge problem for us. I'm 100% confident I'm not the only one facing this problem. Needless to say, this is frustrating. The tool that is supposed to make us more productive is actually creating serious problems in our workflow.

What is going on?

In gratitude,

Joe Silva

Outlook | MacOS | Legacy Outlook for Mac | For home

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  1. Anonymous
    2024-10-11T20:09:27+00:00

    I understand that "In the latest versions of Outlook, including the New Outlook, the subject line is now considered a part of the message body and cannot be edited separately." Regardless of the reason, why insist on retaining this new constraint that so many people detest? Why not make this an option in settings?

    I've always employed the ability to change the subject line because so many people (especially in group email threads) reply to an email about a new subject but do not change the subject line. I have to hit Reply to myself and then edit the subject line to file my old emails by subject.

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  2. Don Varnau 19,930 Reputation points Volunteer Moderator
    2024-06-26T20:41:02+00:00

    @Don Varnau thanks for the tip and was really hoping this was going to be a viable work around, although why we're even having this discussion is utterly ridiculous..... Change for the sake of change while not adding any user benefit and instead removing a vital feature is purely job security for these companies. I am so over every new update where nothing is where it used to be or its buried 4 steps even further down some rabbit hole and makes everything more difficult and you loose features has really gotten out of hand..... So, in your case with this tip, when I open an email in Notepad from the desktop, it just comes up all garbled and no way to find the subject line or attempt any modifications. Am I missing a step or ???Here's what it looks like: À F ç—UþÇÚ €a _ _ n a m e i d _ v e r s i o n 1 . 0 ( ÿÿÿÿÿÿÿÿ ðòˆUþÇÚЋUþÇÚ _ _ s [snip]_ - - - Sorry. You're right. It does not work for me with Outlook 2016. I've edited my post. Don

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  3. Anonymous
    2024-11-18T14:27:48+00:00

    Although I appreciate the reply, there will be so many people who will be unhappy with this choice.

    I will not switch over to the new outlook ever if I have a choice.

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  4. Anonymous
    2024-09-04T15:36:15+00:00

    Hi Joe and everyone:

    If you switch out of the new Outlook back to the old version there will be a popup that asks you why you are going back.

    I selected "Something is not working" and then entered in my comments that I was unable to edit the subject line and that it is important to be able to do so.

    I don't know if they see this or not?

    Thanks,

    Cyndi

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  5. Anonymous
    2024-08-28T18:49:52+00:00

    We have the same issue within my work team. We work a queue and process invoices but to process these, we must leave notes within the email itself since this is a team effort and invoices can't always be processed same day. We work hundreds of invoices monthly and there is no other way that would be efficient. This is the most absurd change in Outlook since the creation of the app. Pretty much makes Outlook the least desirable email platform at this point.

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