BlackBerry android devices or any Google device can't connect to outlook server

Hi, I haven't read carefully all the items in the thread but after the BlackBerry Hub started asking me for the password to my hotmail account and working sporadically as many have said, I deleted the account and then couldn't get it added to my phone. But eventually I did find a SOLUTION though it may not work for everyone especially because I only use this account for email and nothing else. What I did is this:

go to add account in the Hub

choose POP3 account

choose to add manually

put in email and password (check that everything works on web mail)

outlook.office365.com for incoming server

995 for port

TLS for encryption

smtp-mail.outlook.com for outgoing server

port 587

STARTTLS for encryption

I was able to put the account back in the Hub. This is for my Android phone (OnePlus 7T)

On my desktop, when I'm asked to put in the password, I do and it connects. I don't get asked to do it often.

I hope this helps.

Same here, starting to think hub+ is dying. As a paying subscriber, this is not acceptable

I have found a solution for Outlook email to work in Blackberry Hub for Android, and at the same time, for the Outlook Calendar and Outlook Contacts to sync with your phone's calendar and contact apps.

1. Remove Outlook email account from Blackberry app.
2. Install Outlook app and add your outlook.com email. Go into settings and enable calendar and contacts sync (imperative).
3. Go into your phone's calendar and contact apps, and set them to show content from your newely configured and synced Outlook account.
4. In Blackberry Hub, add your Outlook.com email. Go to Settings > Manage Accounts > + (top right) > Add email account. Enter your email and then click Manual Setup and IMAP. Fill this out using info at https://support.microsoft.com/en-au/office/pop-imap-and-smtp-settings-for-outlook-com-d088b986-291d-42b8-9564-9c414e2aa040 . For incoming server, you would enter IMAP server, and for outgoing, use SMTP server with "sign-in" enabled.

Please don't blame Microsoft or Blackberry for these issues. Each has their own problems. These things are complicated. Things brake. With these solutions, you will be able to continue using your Hub, calendar and contacts just the way your did before. No more authentication prompts.

For what it is worth, I opened a support ticket with Microsoft and Blackberry and referred this thread so hopefully they will see this is not a one-off issue.

same issue ...have you found a solution?