BlackBerry android devices or any Google device can't connect to outlook server

POP and IMAP access to your account will give you email access only, not Calendars etc. It can be a work-round if that is all you want, but is not a fix for inability to authenticate EAS with password. Hitting X to use Microsoft login directs to Azure applicable only to business and schools not individual users. If that directed instead to Microsoft login then maybe that would help.

Looking at Google Play Reviews of Blackberry Hub+, BB have replied to one unhappy user with the following:

"BlackBerry Limited 26 January 2024, Hello, we regret that you are having issues with Outlook email access. There are many reports in Microsoft and reddit forums of many users having similar issues with diverse email clients authenticating against Microsoft email servers. We currently believe this is a Microsoft service issue, but we are also investigating on our end."

At the moment I am still getting emails and Calendar using my EAS login. That is interspersed with notifications to enter password, the latter fails each time and then invited to look at settings. There has clearly been a MS server side change January 2024 affecting authentication that has impacted individual BB Hub+ users accessing outlook, email and calendars which needs to be fixed.

Don't let it go. I created a ticket with BlackBerry and whoever has a subscription or Enterprise. They told me that because of Microsoft made changes on its platform, it affected Blackberry and now developers are working on it. Also, Microsoft have to work in this as well because it is unknown who created this problem. I encourage you to open a ticket with BlackBerry support so they hurry up with so many tickets opened. Here is the link: https://www.blackberry.com/us/en/support/contact

Inquiry type: technical support

Product inquiry: BlackBerry Smartphone and Smartphone software

Product type: BlackBerry Hub+

You will need your subscription number from Google Play and submit.

And sadly Microsoft helpdesk suggests to delete the exchange account on phone and recreate it. As a result You loose all your contacts and calendar data because you can't recreate the account.

The issue has nothing to do with BlackBerry Hub, after 24.01 it is impossible to add Exchange/ActiveSync account into any Android device.

I tried Outlook app on my phone, it can read ofcourse all my outlook account data but when somebody calling in, phone does not show caller id. Not a solution.

Same problem on my Samsung S23 Ultra using my BlackBerry HUB+ subscription.

Hello, I have news for you. It looks like is a Microsoft issue. Amazon subscribers also have problems to connect their tablets with Microsoft server. BB Hub still is alive. If you have an Amazon tablet, try to add your outlook mail. It won't work either.