BlackBerry android devices or any Google device can't connect to outlook server

Just open the hub window settings where you enter a password, minimize it and go to browser for your Microsoft following the instructions I gave you, highlight it and copy the password given, minimize and go back to the hub and paste it, submit and tap submit until it accept it. Sometimes it will accept it at the first try but you keep submitting without closing the hub window. If you can't open Microsoft account in your mobile browser then open it in your laptop and copy the password to the hub password box. Good luck

Don't give up. You must be doing something wrong. I have a Google Pixel 8. All you need to do when you are on settings is open your browser at the same time and login into your Microsoft account. Click on Security and then click or tap on Security dashboard and go way below where it says: "Create a password app". Copy and paste it and that's all. For old BlackBerries whether are OS 10 or Android I recommend IMAP. All the other Androids whatever you wish but keep your 2FA off just in case even though there was an update and it won't be necessary. THE MATTER IS RESOLVE. It wasn't BlackBerry but Microsoft new authentication system. Microsoft has contacted BlackBerry and that's the solution. P.S. For every App or device you must refresh or log into Microsoft account to create the password. The password you used one time for a device or app won't be the same for next one. Good luck

I opened another support ticket with Blackberry. They suggested a workaround but I was clear with them that it would not be a permanent fix. I was told their developers are looking into the issue and they know about OAuth however there is no ETA on an update. I'd suggest everyone flood them with support tickets...

https://salesforce.services.blackberry.com/webforms/googleplaynonbb

You need to have a valid subscription to Hub for them to respond.

Hi Gabriel

Thank you for this update. I was wondering if you could help/advise particularly on compatibility between Blackberry Hub+ and the new requirements for Outlook. I continue to get requests for me to reenter the password and when I do that it not being validated on my Blackberry Hub Inbox running on Android with my Pixel 6a.

I'm not very tech savvy so don't really understand if there is some way of getting things to work properly again or if I have no chance now of being able to use BB Hub for my email/calendar/notes. I find the way I can integrate multiple accounts and calendars on BB Hub much more user-friendly than Outlook on the mobile phone.

So, is there anything I can do to get things back to how they were. I currently have a free outlook account although I paid for the Office Home and Business 2019 suite so have a paid for Outlook on my laptop.

I'd really appreciate your thoughts as I am finding this all quite stressful and I don't really have the tech skills to fix it.

Thanks
Charlotte

Thanks for the update Gabriel, and your assistance throughout this.

So, just to make sure I understand, the only way this will be resolved for Hub+ users, will be if Blackberry are able (or can be bothered) to update their app to support OAuth?