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Hello, I have changed my password with outlook and after I tried to updated with BlackBerry hub services either on my android device or Pixel 8 can't authenticate or connect to server errors persists. Microsoft Azure certificate comes faulty as well and I need a solution for it because it looks like nobody in this office using BlackBerry hub app in pixel 8 and even BlackBerry key2 can't connect to outlook. After uninstall and reinstall does the same "can't connect to server" or "can't authenticate" error not on exchange server, imap or pop. I tried everything and Microsoft seems not to answer questions about it.
Using Outlook for Android for personal email and calendar management
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I think the problem is on Microsoft's side, there is very little which could break on the BB Hub side. Hoping Microsoft Engineers are looking into it. But just to be on the safe side, I have reached out to BB Hub support as well.
I have the same authentication email account issue when I changed my Microsft password. I have the Blackberry hub app installed on my Samsung 21 FE. All was working fine until yesterday.
I tried my new password and also deleted my certificate history... worked for a few minutes then, same issue again happened.
It's not a Microsoft work account... it's a live.com email account.
Need help please! Thx
It seems to work intermittently... very odd that it works and then sonetime after displays an error authentication problem. Without doing anything... it works again and then the error happens again a few hours later. Must be some interface with Microsoft?
Yes I am confirming that I am having the same issue.
The blackberry hub e-mail application is not authenticating my outlook.com e-mail account. It was working completely fine until about 1.5 days ago. Now despite deleting the account on blackberry hub application and trying to re-add my outlook.com account, it refuses to authenticate.
yes it is an MS issue, my google accounts don't have that problem. But at the same time, the outlook app works so it is only an issue with MS & Hub+ together.
also, i have 4 ms accounts, and while it is mostly intermittent, 1 of them is very consistent with the errors.