This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Hi. I am trying to change my account password as I was unable to log in.
I complete the robot verification but stuck on verification complete screen as it does not redirect to the next screen. I am unable to get past this.
Tried different devices/networks/browsers. The account recovery is completely useless.
Nothing I can do.
Need help with this.
Managing personal Outlook.com account settings, security, and privacy
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Works again but I now had to do 10 of these pointing 3d models in the right direction thing and I failed it a few times, at least it works now great work M$
Works for me too now, thank you everyone
I'm also affected by this too was told by Microsoft this Is a safer way over you're account.... now I beg to differ.... I use my account for xbox so I'm extremely worried about losing the 2000 games that I own and also the 700 films I also own due to the limitation of their own fault. Well done Microsoft you must be so proud!
I am facing the same issue now i cant access my main account and my pc is blocked by bitlocker , i cant get the code now please fix it
I have the same problem, when will this be fixed.