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Before I switched to new outlook, I was able to double click on attachments and they would open to their specific apps. Ex. If it was a PDF it would open with Acrobat; If it was a word doc, it would open with word. Now I have to click the download button and it default saves to my downloads folder instead of being put where I want it in the beginning. I also can't drag attachments from an email to the specific folder I want to save it to on my desktop. I have to download and then move it from my downloads folder.
I know it's probably just a new process I'll have to get used to, but hey maybe someone knows a hack!
Thank you in advance :)
Using New Outlook on Windows for personal email, calendar, and contact management
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Wow! I am so glad I'm not the only one having these issues with "new" Outlook.
Hey Microsoft - this is obviously a sore spot with your users. Fix it!!
It is so frustrating!!! Ok, ok, maybe it would be ok, to use preview mode if at least it would support CTRL + F (find). OMG going 20 years in past to make small step forward.
I do not have the "open" option after previewing the file. This is so very frustrating. Please fix this soon!
Also, the classic Outlook is now having issues not populating new emails in inbox on the desktop app, which is why we have instructed our team and company to use the new Outlook since the emails are populating there normally. However, the big concern is the preview and opening of different pdf or documents without downloading them but launching it in the desktop apps needed, such as Word or Adobe. This feature is important to us, the classic Outlook had it but it is missing from the new Outlook.
Same question. I was able to open PDF's by double-clicking the attachment. I really do not want to have to download and save it every time.