How can I open an attachment without downloading it on new Outlook?

Anonymous
2023-10-30T17:21:59+00:00

Before I switched to new outlook, I was able to double click on attachments and they would open to their specific apps. Ex. If it was a PDF it would open with Acrobat; If it was a word doc, it would open with word. Now I have to click the download button and it default saves to my downloads folder instead of being put where I want it in the beginning. I also can't drag attachments from an email to the specific folder I want to save it to on my desktop. I have to download and then move it from my downloads folder.

I know it's probably just a new process I'll have to get used to, but hey maybe someone knows a hack!

Thank you in advance :)

Outlook | Windows | New Outlook for Windows | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

120 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2024-03-27T15:15:05+00:00

    I have the same issue and it is frustrating to say the least.

    Was this answer helpful?

    6 people found this answer helpful.
    0 comments
  2. Anonymous
    2024-04-21T07:14:09+00:00

    I have just deleted the New Outlook because of this reason. Even when I download a pdf and click to open, it opens iin a microsoft reader rather than Adobe which is the default reader.

    Was this answer helpful?

    5 people found this answer helpful.
    0 comments
  3. Anonymous
    2024-04-11T12:58:12+00:00

    PLEASE FIX THIS ISSUEEEE. I need to be able to drag and drop files as well as double click and open in Acrobat.

    Was this answer helpful?

    5 people found this answer helpful.
    0 comments
  4. Anonymous
    2024-07-18T16:06:23+00:00

    At this point, I'm pretty sure Microsoft hasn't responded because they did an update to the community portal which forces them to download each message before they can read it, therefore, they are backlogged because it takes them so damn long to get through all of them.

    Was this answer helpful?

    4 people found this answer helpful.
    0 comments
  5. Anonymous
    2024-04-05T13:07:20+00:00

    Same issue. Navigating becomes a pain. Please fix this major feature.

    Was this answer helpful?

    4 people found this answer helpful.
    0 comments