My desktop outlook app will not open

Anonymous
2023-09-01T02:51:59+00:00

I have Windows 11, Office 365 and use the Outlook desktop app for my email. The app has stopped working. When I click to open the little circle starts spinning for about 10 seconds then nothing happens

Outlook | Web | Outlook.com | Settings

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

86 answers

Sort by: Most helpful
  1. Anonymous
    2025-04-07T21:51:48+00:00

    I think that you can go to your start menu. It will pop up a list of frequently used apps. But there is also an option to list all of your apps. Click on that option. From the list of apps, scroll down to Outlook, and right click on it. That should give you an option to pin it to your taskbar. Once it is on your task bar, then you can right-click on the Outlook icon and see a list of Outlook options. Click on the Calendar app. It should come up. Then you should be able to go to the upper left corner of the Calendar app, and click on the Mail app. Magically, it should come up that way. I call it the back-door approach. Once you get Mail running, when you are done with it, it is easier to just minimize Mail instead of closing it. Then, in your next Mail session, you can just click on the icon in the task bar and the Mail app should pop right up.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2024-01-07T16:30:15+00:00

    Hi Gunasekar,

    I did steps 2 & 3 above, created new profile, but in this process I lost all my contacts & notes since the .pst files were not carried over into the new profile. I do not have the old profile listed as an option to log into either. How do I get this data back and load into the new profile? Very frustrating.

    Thank you,

    Mark

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2023-12-14T05:51:16+00:00

    My fix always opens up Outlook for me but only for a while. The MS fix is also only temporary in my experience..

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  4. Anonymous
    2024-02-16T06:27:59+00:00

    Outlook will not open

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  5. Anonymous
    2023-09-01T03:40:37+00:00

    Thank you Gunasekar. I installed a new Windos 11 update to my computer and this appears to have fixed the problem as Outlook is now working as normal. Thank you for your help.

    Best regards

    Kevin

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments