My desktop outlook app will not open

Anonymous
2023-09-01T02:51:59+00:00

I have Windows 11, Office 365 and use the Outlook desktop app for my email. The app has stopped working. When I click to open the little circle starts spinning for about 10 seconds then nothing happens

Outlook | Web | Outlook.com | Settings

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  1. Anonymous
    2023-09-01T03:46:20+00:00

    Kevin M, that's a great choice. I appreciate your quick response.

    You can save the instructions if you encounter any issues with Outlook again. Help the next person who has this issue by indicating if this reply solved your problem. Click Yes or No below.

    Best regards,

    Gunasekar N

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  2. Anonymous
    2024-02-13T18:09:14+00:00

    Hi there,

    My husband has a windows 11 computer running office 365. He is using Outlook and doesn't want to change to Outlook New (which I use and hate!!!).

    His Outlook won't start at least 2 to 3 times a month. I run the repair and restart his computer and he is fine for a few more days.

    Why does this happen constantly? It is most frustrating. He is not computer literate so if I am not around he wouldn't have a cooking clue about what to do to get his Outlook up and running again.

    Exact same issue for me. Windows 11 running Office 365. Hate the new version of Outlook, the old version will open and be able to use for a week or so, then it won't open. I even went as far as uninstalling 365 then reinstalling, old Outlook worked for about a week, then again, won't open. This is so frustrating. I am quite computer literate, but I'm at my wits end.

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  3. Anonymous
    2024-02-05T23:46:51+00:00

    thsi did not help

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  4. Anonymous
    2023-12-12T16:17:59+00:00

    Thank you so much. So easy to understand your directions and even better IT WORKED.

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  5. Anonymous
    2023-12-09T23:26:53+00:00

    Bless you, I was going spare and this solved the problem in no time at all. Took a screen shot just in case I need it again!

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