Outlook. Not receiving or sending emails

Anonymous
2024-03-20T19:40:39+00:00

I have been trying to fix Outlook for three days now. With the help of Earthlink, Geek Squad, etc. I am unable to send or receive emails through through my Outlook. Web mail is fine.

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Outlook | Windows | Classic Outlook for Windows | For business

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  1. Hal Hostetler MVP-Outlook 12,011 Reputation points MVP Volunteer Moderator
    2024-08-20T15:48:44+00:00

    Glenn, were there any words like "Sending Server reported..." or Receiving Server reported... in that message anywhere?

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  2. Hal Hostetler MVP-Outlook 12,011 Reputation points MVP Volunteer Moderator
    2024-07-26T18:05:08+00:00

    Does your email provider offer a webmail service? If they do and you log into it with a web browser, still no email?

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  3. Anonymous
    2024-06-17T04:00:55+00:00

    There are some emails that I do not receive.    I have checked my junk folders, blocked emails, rules, storage size, etc. etc.  all the standard steps that microsoft recommends.     When I add the sending email address to my safe addresses, then emails came through.   Or if I send someone an email, and they reply, then i will get the email.    This does not happen with all email addresses that send me emails.  it seems to be random.  Even domains vary. Eg. i get some gmail.com emails, and others I don't.    Please don't suggest adding the addresses to my safe list, because if I dont know that someone is sending me an email, I wont know to add it. I can very easily trouble shoot this with someone from microsoft at your convenience.This is very frustrating and I am at the point of changing to gmail to avoid the problem.  I have been using this hotmail email address for 25 years now and it will be extremely difficult to switch over all my personal and business contacts to a new address.Thank you, Perry

    ******@hotmail.com

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  4. Anonymous
    2024-03-27T06:47:09+00:00

    Hi ,  Thank you for posting in the Microsoft Community.I do understand the needs of this concern to be address swiftly. Since there are no options under the digital type and we have limited tools here in Microsoft Community. We recommend submitting a ticket to our Microsoft Office technical support teams by following the instructions below:Here are the steps:1. Please use this link Contact - Microsoft Support2. In Tell Us About Our Problem, briefly describe your concern. Click Get Help.3. Self-help items will be provided. Ignore it and click the Contact Support button at the bottom.4. Select Product under Products & Services.5. Select Microsoft 365, and then click Confirm6. You will have the opportunity to get help. You can select the Chat with Support option or schedule a callback. Please note that other options may not be available in all regions.7. You will need to confirm your email and you can attach a file if needed, then click Confirm. Note: You may request a callback from them since they have tools as well on this matter. Regards,Nael B.Microsoft Moderator

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  5. Hal Hostetler MVP-Outlook 12,011 Reputation points MVP Volunteer Moderator
    2024-03-30T18:59:02+00:00

    What exactly happens when you try? Error messages? Nothing at all? What?

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