Outlook sort by name, but can't jump to name

Anonymous
2023-05-16T15:40:26+00:00

I just tried the NEW outlook.

I can sort by names A-Z, but then I have to scroll to find the person.

The old outlook, I could just type the first letter and it would jump to that name.

Is there a setting in the new outlook that allows you to jump to the letter when typed?

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2025-07-14T09:23:53+00:00

    Ok everyone - Microsoft isn't willing to sort this one out easily (like they could/should) so you need to start upvoting improvements.

    Follow this link to the "Community Ideas" page - https://feedbackportal.microsoft.com/feedback/ 

    Then type sort by name new outlook into the search bar, and start Upvoting the suggestions. They might then start to listen.

    Otherwise, revert to Classic Outlook where your business package allows it.

    Good luck

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  3. Anonymous
    2025-04-23T20:33:55+00:00

    My boss was forced to upgrade to the new one and she is having the same issue, I tried the new one as well and see what everyone is missing. I closed out of the new outlook and said I am leaving due to this issue and linked this chain in my response to outlook so maybe their IT team hear why the people are so angry and don't like the new outlook. Why fix something that isn't broken.

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  4. Anonymous
    2025-04-16T17:15:48+00:00

    I run the IT dept for our company and perform remote assistance for all sites. Ticket tracking shows only 2% of users that have stuck with the new outlook.

    The failure to maintain this particular function is more than half the reason we are constantly asked to get rid of the new outlook.

    This new outlook has clearly added support time to my staff. Outcome of a recent meeting I opened a staff task to find a way to kill the new outlook via group policy.

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