Outlook sort by name, but can't jump to name

I have been trying the new version once every quarter or so for the last 2 years. The "jump to name on typing" is one of the main functionalities I look for. As soon as I detect its absence, I revert to the old version. In the corporate world, this is a necessary usability feature. I am not sure why Microsoft is not including it. Maybe they are facing a technical hurdle they are unable to solve.

Overall, I feel the new version is a user experience downgrade. It feels like a lite web version similar to Outlook Web Access (OWA) instead of a robust rich windows application. I sincerely hope Microsoft listens to the user community and make the experience on the new outlook better.

Whatever. I am going back to the old version once again today. Goodbye new version!!!!

Sounds like unless there is an open case, posting here will not get any attention. Does anyone have an open case with Microsoft on this issue?

Still we have same issue... why Microsoft is not listening to this issue...

Exactly! I'm still struggling with this when I have a folder that is 18 miles long and I'm looking for the email from "Zoltan". The infinite scroll is maddening~! No fix in sight.

Makes you wonder if the developers actually use their own product. The features being talked about here are the basic of the basic. Every single user of this tool uses these. One would think the developers would also miss these critical features like the other 1 billion users of this product do. Also makes you wonder how those developer meetings go when discussing planning for the next version. What about Bill? Guarantee he uses the sort and jump function just like every other plain jane user... and someone really thought that taking that away from him was a good idea? What was his reaction the first time her tried to sort and jump in the new version? Was it a "removing that was awesome, guys!" or was it a "hey, why can't I jump to the F's after sorting... whisky tango foxtrot is going on here?!"

Developer 1: "Hey guys, I have a great idea... let's update the mailbox sorting to remove the features of typing first letter of a name when sorting by name, and let's also remove keeping the email you are on active after you sort. I know those are super helpful features for me when I use outlook, but I think we should just go ahead and remove them anyway and mess with the productivity of our global users!"

Developer 3, 4, 5, 6, 7, etc: "Yeaaaahhh, great idea buddy, let's do that! Boy oh boy, we are so improving this next version, the masses are gonna LOVE this new version. We're changing the world, yay Microsoft!"

Seriously, I just can't wrap my head around it.

:-/

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