400 Bad request from Outlook.com when attempting to add gmail.com account.

Anonymous
2022-12-08T00:48:32+00:00

I am a premium subscriber. When attempting to add my gmail.com account to outlook.live.com I get an error 400 bad request "An error occurred when you tried to access your mailbox because a server with information about you and your mailbox couldn't be found."

The url it attempts to go to is: https://outlook.live.com/mail/1/?JitExp=1&state=2 and then after a few seconds of trying it goes to url: https://outlook.live.com/ and throws the error above.

I have tried clearing my cookies, browser history, incognito mode and restarting chrome browser but nothing seems to work.

Details from the error (w/o the client IP):

X-ClientId: 33370141EF824523AA8D7543DBACA371

request-id OWJiNGRlM2QtMGE2OC01OTc4LThiMGEtNTE4OGNjNzAxNjdk (Base64)

X-OWA-Error TWljcm9zb2Z0LkV4Y2hhbmdlLkRhdGEuRGlyZWN0b3J5LkFERHJpdmVyU3RvcmVB

Y2Nlc3NOb25Mb2NhbEV4Y2VwdGlvbg== (Base64)

X-OWA-Version MTUuMjAuNTg4MC4xNA== (Base64)

X-FEServer QllBUFIwN0NBMDAxMQ== (Base64)

X-BEServer RFM3UFIwMk1COTU1MQ== (Base64)

OS: MacOS Ventura 13.0.1

Chipset: M1

Browser: Chrome (Version 108.0.5359.94)

Any help would be apprecieated.

Outlook | Web | Outlook.com | Account management, security, and privacy

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  1. Anonymous
    2023-02-06T17:06:02+00:00

    Thank you! That is the first thing that has worked for me!!

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  2. Anonymous
    2023-01-18T19:26:18+00:00

    Same issue. Had connected my free gmail account almost a year ago, and it has always worked until just recently. I get the Error 400 bad request message.

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  3. Anonymous
    2023-01-11T21:15:34+00:00

    Seems like they are slowly rolling out a fix. Mine started working a couple of days ago out of the blue. I didn't do anything different, just tried logging in like normal, and suddenly it was working fine again. Hopefully everyone else's will start working soon.

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  4. Anonymous
    2023-01-11T21:06:26+00:00

    Same error here. We need a fix.

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  5. Anonymous
    2023-01-10T14:57:02+00:00

    Same error so deleted gmail on outlook but on trying to add it I get the same bad request error 400

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