Spam filter in hotmail not working.

I started this thread, I think. In desperation, I tried deleting hotmail from my iPad and iPhone, and reinstalled them. Hotmail then told me I had exceeded my storage limit, and wanted me to pay money for more storage!!! Until I did, I could not send or receive messages. So, outlook/hotmail wanted me to pay to get junk spam mail in my inbox😳😡🤣😖. I now have a gmail account. In order to get my hotmail storage down to 5g, I have been forwarding emails I wanted to keep to my gmail account, and deleting the rest. Notifying everyone I need to about my new email address has been a real headache, and I will have to keep my hotmail alive for some time till I am sure everyone has been notified (have had this hotmail account for about 20 years). I have just got my storage down below 5g and I immediately began receiving spam in my inbox. So, I am happily moving everything to gmail. Only an idiot would pay for spam. I am very average, but not an idiot, although outlook/hotmail obviously thinks I am.

This has been an issue since the poster first described with exactly the same symptoms as described. They’re not the only people dealing with this.

This is not a matter of not having spam rules in place. My Hotmail mailbox never had this issue until the timeline described. Something is broken on a deeper level.

Please escalate this issue appropriately.

I looked at the link you gave me, but the only thing there is about messages not being sent, nothing about junk mail. The problem is as bad as ever as far as spam in my inbox. And as I said, I never use my laptop. It is so old it runs on Windows 7 and it won’t turn on. I will have to get a new one, but I am not going to do that right now so that I can fix a problem that is Hotmail’s fault.

I posted the original question. I eventually got fed up and have changed my email address to gmail. It has been a headache making sure I have told everyone and every business that I have a new email, but I just got fed up with hotmail. A year ago I was getting a couple of hundred junk emails in my inbox every day for weeks and then it suddenly stopped. 6 months ago it started ago for a week and then stopped. Then recently it started again, the only difference being that this time some spam went to the junk box and some to the inbox. I will have to check hotmail every so often for a while, but down the track I will just be using Gmail. Either hotmail/outlook is unaware of the problem, or doesn’t care.

Oh geez, I misunderstood and assumed this forum had Microsoft representation. Thanks for tips, but I’ll see if I can find a Microsoft line somewhere. It has never been this bad, and no other mailbox has this issue.