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It gives the error "There was a problem connecting to this app". Just doing a quick Google search it looks like a widespread problem. I have a ticket open with MS but no answers yet.
It does work in the Outlook online app.
Using Classic Outlook on Windows for personal email, calendar, and contact management
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Reset the Office cache, it should fix the problem:
Re-open Outlook and click the "To-Do" shortcut, and it should open without issue.
Reset the Office cache, it should fix the problem:
- Close Outlook
- Rename or Remove these two folders: %LOCALAPPDATA%\Microsoft\Office\16.0\wef %userprofile%\AppData\Local\Microsoft\Outlook\HubAppFileCache
Re-open Outlook and click the "To-Do" shortcut, and it should open without issue.
This fixed a user we had. Thank you for this.
same version but getting this.
I changed my Outlook display settings to "Optimize for compatibility" and it suddenly started working again. I changed it back to "Optimize for best appearance..." to be sure and received the error message again. Changing the display setting seems to be the fix.
this seems to have reverted back as i've just had this happen on the latest version, anyone else?