Our users are unable to use the Outlook To Do app in the Outlook desktop client.

Anonymous
2023-02-10T15:57:32+00:00

It gives the error "There was a problem connecting to this app". Just doing a quick Google search it looks like a widespread problem. I have a ticket open with MS but no answers yet.

It does work in the Outlook online app.

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2023-06-07T05:13:58+00:00

    Worked wonderfully for me.

    Microsoft support ticket open for 2 months and they didn't manage to provide me the solution :D

    Version 2304 (Build 16327.20214)

    Current Channel

    Thank you for sharing, Richard!

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  2. Anonymous
    2023-06-01T17:07:44+00:00

    How this was resolved for one of our users:

    Client had a 22+ GB Outlook account, and a 349 downloads (many dupes-one spreadsheet alone had 38 revisions) and some other data, and only a few MB left on his hard drive.

    Cleared out a little over 21 GB and his Tasks started working again

    Note: Prior to clearing his HDD, I had done Win+R (Run) and ran outlook /resettodobar - which did not work initially, but may have had an effect on the final outcome.

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  3. Anonymous
    2023-05-26T09:25:42+00:00

    Hmm, I'm on the same version and build but it still doesn't work... have resorted to installing the To Do website as an 'app' in Edge so that it opens in a standalone window and I can open from the taskbar. Hopefully it starts working within Outlook soon!

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  4. Anonymous
    2023-05-24T15:20:06+00:00

    Anyone have any updates on this? Keen to get it working given the feature is "there" in the navigation bar.

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  5. Anonymous
    2023-05-08T20:04:21+00:00

    I am still getting this error when I try to open To Do on the left pane of my Outlook client and I have the latest version of Outlook client.

    Microsoft® Outlook® for Microsoft 365 MSO (Version 2304 Build 16.0.16327.20200) 64-bit

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