Outlook does not reconnect after waking from sleep mode

Anonymous
2022-06-28T14:49:21+00:00

Hi,

When I leave my computer idle so it enters sleep mode outlook does not reconnect to server and cannot update the latest emails. Closing the program down and starting again means that outlook will not even open. The only way I can get outlook to open up again properly is to restart the PC.

Is there a better fix than this, as it is rather annoying than to have to restart all the time.

I can confirm I have the latest updates for windows 11 and Microsoft office programs.

Thanks

Outlook | Windows | Classic Outlook for Windows | For business

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Anonymous
2022-12-19T17:42:56+00:00

Thanks so much for involving yourself in this craziness. I appreciate it, and I appreciate you.

While I am a Dell user (XPS 15 9570), I don't run ExpresConnect. I hope those who do will find your tack useful and effective.

Again, thank you. I promise to share whatever I find out here.

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  1. Anonymous
    2022-12-08T17:54:11+00:00

    The interesting thing is that in my case, it started out as an issue after wake from sleep but progressed to it disconnecting randomly though out the day. I can be working along and notice that emails have stopped arriving and sent messages have been queued up in the Outbox...

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  2. Anonymous
    2022-12-08T17:41:03+00:00

    I've struggled with the same issue for months (Office 365, Win 11, wired desktop PC) and what I read seems to lean towards mostly network issues after wake from sleep.

    This morning I tried running a couple of commands from the CMD prompt (i.e. Start -> cmd).

    ipconfig /release

    ipconfig /renew

    Basically these disconnect/reconnect your network connection.

    My Outlook was already open and unable to get new mail before doing these commands, but once completed new mail came to inbox.

    I agree we as customers of Microsoft Office should not have to deal with this type of issue, but for now I'm going to write a batch script to do these commands for me until it gets resolved.

    Hope someone finds this useful.

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  3. Anonymous
    2022-11-15T14:36:22+00:00

    I fixed mine by disabling my hyper-v network adapters. I had noticed Windows network awareness thought I was not connected after sleeping even though I was on the internet. Disabled the hyper-v nics and networks in settings showed me connected after without rebooting then Outlook connected.

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  4. Anonymous
    2022-10-31T16:18:39+00:00

    Update 31/10/22 - still having the issues and no solution is working.

    On a side note the outlook app for Android is just as bad and has its own issues of not updating regularly and crashin, so I think the whole outlook package is currently needing improvements.

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