Outlook does not reconnect after waking from sleep mode

Anonymous
2022-06-28T14:49:21+00:00

Hi,

When I leave my computer idle so it enters sleep mode outlook does not reconnect to server and cannot update the latest emails. Closing the program down and starting again means that outlook will not even open. The only way I can get outlook to open up again properly is to restart the PC.

Is there a better fix than this, as it is rather annoying than to have to restart all the time.

I can confirm I have the latest updates for windows 11 and Microsoft office programs.

Thanks

Outlook | Windows | Classic Outlook for Windows | For business

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Anonymous
2022-12-19T17:42:56+00:00

Thanks so much for involving yourself in this craziness. I appreciate it, and I appreciate you.

While I am a Dell user (XPS 15 9570), I don't run ExpresConnect. I hope those who do will find your tack useful and effective.

Again, thank you. I promise to share whatever I find out here.

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  1. Anonymous
    2023-03-07T16:02:53+00:00

    Yes, that was the Network portion of the Dell Optimizer program, that did that. It tries to utilize both Wired and Wireless at the same time, to increase bandwidth.

    However, it seems to wreak havoc with the Microsoft Licensing portion of the program and cause offline / connecting issues.

    We are working to disable this 'feature' on all machines in our environment

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  2. Anonymous
    2023-03-06T10:31:00+00:00

    I have the same problem but disabling Chrome updates in Services did not work for me.

    I had the same problem; disabling Google Updates didn't work for me, I didn't have Express Connect installed. BUT I did have Dell SupportAssistant installed along with 3 other Dell SupportAssistant Apps all installed at the same time. When I thought about it the problem started about the same time as Dell SupportAssistant was installed. Uninstalling the Dell SupportAssistant and the related Dell Apps installed at the same time has solved the problem. I have two other Dell laptops neither of which was running SupportAssistant and they weren't affected. It might be that I didn't need to uninstall everything but I just wanted to solve it once and for all.

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