Microsoft Outlook Storage Message - reducing from 15GB to 5GB

Anonymous
2023-02-28T09:15:26+00:00

Hi, starting today a pink bar at the top of my outlook page stating 'From February 1st, you'll need more storage to send or receive emails.' then provides 2 links to 'Manage Storage' & 'Get More Storage'. There is a second window bottom left hand side stating in red font 'Microsoft Storage' '14.6GB used of 5GB (292%)' 'Get More Storage'. What is going on? I've had this account for 10 + years.

Outlook | Web | Outlook.com | Settings

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  1. Anonymous
    2023-03-28T13:24:01+00:00

    Yes, it's a bit misleading.

    I am in the same boat. 😀

    My Outlook account was 14,7GB/15GB full

    My OneCloud account was 4.9/5GB full. I have nothing in the cloud, all of it was mail attachments.

    I archived 8montts of mail onto my PC.

    This made my Outlook account fullness drop to 12.5/15GB (83% full), while the OneDrive only dropped to 14.7/15GB (93% full).

    I don't know where MS stores singular data, but the way the verbiage goes (they count attachments towards the OneCloud storage as well as the Outlook storage, that will soon force you into: deleting, quitting, archiving or: hiring more OneDrive storage, which i am sure is the goal here. (Their basic account currently seems to cost 99$/year).

    For reference:

    I have another e-mail account at Gmail.

    The way it works there is : i reached the upper limit of email storage. Deleted 3 years worth of mail in my Outlook app, where i handle all my e+mail accounts. Clearly the number and size of e-maila dropped considerably. However, when i go to my Gmail account online, the number of mail correctly dropped, but tye size of occupied storage doesn't.

    For all incoming mail it correctly rises, bit for all deleted mail it never drops. To save my mail i was forced to get some paid storage extension first.

    Then i searched online and found similar cases, bit it seems the majority of people didn't notice. I contacted and was working with Gmail support. A few times online for many hours, to help them "test".

    To this day we haven't resolved, and i ran out of time for "testing", which is not my job in the first place.

    So it seems all these providers have their ways of "convincing you that you need more storage".

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  2. Anonymous
    2023-03-23T21:47:53+00:00

    That is not what your messaging on the account says, it states that I have "15GB of free email storage...which includes attachments....."

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  4. Anonymous
    2023-03-14T07:18:09+00:00

    I had to contact you THREE times to have an answer. in the end, no one was really able to give me a real answer, i just obtained vague and contradictories answers. it's a shame. please stop pushing people payng for things they don't need !!! google never did that, that's why more and more peoople decide to migrate to gmail

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  5. Anonymous
    2023-03-09T12:52:08+00:00

    But I have never used cloud or one drive, I dont need or want them. How can These be deleted from my account, as aits all I require for my emails and their attachments (which are way less than the 7.6 G Im seeing as my outlook storage against 5 G limit.

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