Outlook Desktop Client not saving signature settings for New Messages & Forwards/Replies for Google Workspace account.

This solved the issue for me - thank you!

This solved the problem for me.

(Clearly an issue with Google Workspace accounts and roaming profiles)

I've also been experiencing this issue, some digging points to it being an issue roaming signatures.

The workaround is to disable roaming signatures via the Windows registry by adding the following key -

1. Open Windows registry editor
2. Navigate to HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\Setup
3. Right click and add new DWORD 32bit value called DisableRoamingSignaturesTemporaryToggle
4. Double click this DWORD and change the value to 1 (hex or decimal doesn't matter)
5. Restart Outlook

Have attached an image of the Registry Editor after completing the above steps for reference.

This worked for me as well.

Here's the solution. It worked for me.

https://callthatgirl.biz/gwsmo-signatures-not-working/

It is not the full solution. This does NOT work for key activated versions of Microsoft 365 tied to Google Workspace. Please read the thread before touting resolution.

Thanks for the additional information, Robert Mack_XFER.

Do you have another email account added to Outlook 2021 besides the Google Workspace account? If you do, is that other account manifesting the same issue with signatures?

Also, have you tried logging in to your Google Workspace account using a web browser instead of the Outlook app and see if the same issue occurs?

If the same signature issue occurs in the Google Workspace account while using a web browser suggests an issue with the account itself. If the issue does not occur while using a web browser though, the next step to take is to re-install Office 2021 using the steps below and see if that fixes the issue.

https://support.microsoft.com/en-us/office/download-and-install-or-reinstall-microsoft-365-or-office-2021-on-a-pc-or-mac-4414eaaf-0478-48be-9c42-23adc4716658

I await your response.

Regards,

Glenn

Good morning, Robert.

Thanks for reaching out to our Microsoft Community Forum and please accept our warmest regards and sincerest hope that all is well.

We understand that you're experiencing issues with Outlook 2021 not saving signature settings for New Messages & Forwards/Replies for the Google Workspace account you added to it. Apparently, when the signature is configured and saved in Outlook, it's forgotten after the is closed and relaunched. It's as if the signature was never saved and now you have to start again.

That's a very uncomfortable situation to be in thus I truly hope with my help we can work together to get past this issue.

So, just to be clear, a signature was added using the steps from the guide below?

https://support.microsoft.com/en-us/office/create-and-add-a-signature-to-messages-8ee5d4f4-68fd-464a-a1c1-0e1c80bb27f2

If the those were the steps used to add a signature, please try the following steps to resolve this.

1. Close Outlook.
2. Press Windows key + R to open the Run dialog box.
3. Type %appdata%\Microsoft\Signatures in the Open field and press Enter.
4. Delete all the files in the Signatures folder.
5. Open Outlook and go to File > Options > Mail > Signatures.
6. Create a new signature and set it as the default signature for New Messages and Forwards/Replies.
7. Click OK to save the changes.

If the issue still persists, please repair Office 2021 using the steps in the link below.

https://support.microsoft.com/en-us/office/repair-an-office-application-7821d4b6-7c1d-4205-aa0e-a6b40c5bb88b

I hope this helps. Let me know if you have any further questions or concerns.

Respectfully,

Glenn Rue

Forum Moderator

Microsoft Community