Outlook.com - forwarding emails ... no Save button

This solved my problem. Thanks. The Save button appears after I have added a phone number to my account!

This is it!

I actually had to add a phone number to the 2 step verification part of my* account. I suggest whoever has this problem to try and add new methods of authentication. Outlook doesn't tell you why you can't add forwarding there but, at leat in my case, it had to do with adding a phone number to the Account Security section of my outlook (web).

I'm not 100% sure but I have a strong feeling it would have to do with the security info of your own outlook account in almost all cases since, according to what I have read in this forum it is not a cache problem.

4/22/2023 I found a quick fix using the Rules thanks to someone posting it but did not give a good step by step Instructions.

Goto: https://outlook.live.com/mail/0/options/mail/rules

Click on: Add new rule, fill in "name your rule" with something like Forwarding email. Next in Add a condition go to the bottom of the list to "Apply to all messages" Next in add an action click on "Forward to" a field will open up to the right enter the email address to forward to. Then click Save

Hope this Helps

Fixed!! I agree with Wessso. Once I went through my account settings and added my phone number to my Outlook profile, verified the security code Microsoft texted to me.

After the number was added I went back to Outlook.com, signed out of my account, signed back in and the Save button was there on the forward screen.

Remember!

It's okay to be Not Okay.

WeBearish

Just checked. Not fixed for me.

I had the same issue and for me what worked was adding a mobile number to my account.

So initially I had the following = The 'Save' button did not show

• Secondary email

Then I had the following = The 'Save' button did not show (even though authentication came through via the Auth App instead of email this time)

• Secondary email
• Authentication App

Then finally I had the following = The 'Save' button showed! Yay! And the authentication still came through via the Auth App so nothing actually came through my mobile via text

• Mobile (text a code)
• Authentication App

I tried to follow these instructions and changed some of my security settings. Adding a mobile number, changing login mehtods and 2FA. Didn't appear to work immediately so removed the phone number.

Logged into my live.co.uk email account today and the save button has magically appeared so whatever I tinkered with worked and I can now save a change to forwarding address.

Thanks

Same issue here, driving me nuts!