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I use Dark Mode in online outlook. Recently, when I reply to emails the text is being set to White instead of Automatic. This makes my emails appear blank to those not using dark mode. When I try to fix or recolor the text, it gets sent through as white text highlighted black.
These are all very recent problems, please fix these issues so that when I type an email or reply, the text is always set to automatic and will change to white on someone's screen using dark mode and black to someone's screen using regular mode. I should not have to check each email and reply to be sure my audience can read it.
Sending, receiving, and organizing email in Outlook on the web for business
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Clearing cookies and cache data seems to work for the black text issue. Don't know why, but it works.
Just cleared my cookies and cache in Firefox and the issue has been fixed for now! Thank You!
Yup, same. Issue started 11/02/2023 --- black text in dark mode when replying to email or reviewing email from another user.
It's incredibly difficult to read the messages.
Same issue on any browser since yesterday/today. Spectacularly failing on MS Win 11, using MS Edge.
In particular, pasting from notepad (which previously was the best way to clear text of any unwanted additional formatting) fails miserably.
My emails come as black text on dark grey background.
All other apps I use do not have this issue with dark mode.
One may imagine that implementing dark mode would be something easy in 2023 for the largest software company on the planet...
I have the same issue starting last night (11/2/2023). Very frustrating. No setting helps other than going back to light mode, which I hate. Dark mode was great before something broke it.
I'm sorry to hear. Thank you for responding. Take Care