Dark mode text coloring issues

Anonymous
2022-11-01T14:13:28+00:00

I use Dark Mode in online outlook. Recently, when I reply to emails the text is being set to White instead of Automatic. This makes my emails appear blank to those not using dark mode. When I try to fix or recolor the text, it gets sent through as white text highlighted black.

These are all very recent problems, please fix these issues so that when I type an email or reply, the text is always set to automatic and will change to white on someone's screen using dark mode and black to someone's screen using regular mode. I should not have to check each email and reply to be sure my audience can read it.

Outlook | Web | Outlook on the web for business | Email

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  1. Anonymous
    2023-11-03T14:45:41+00:00

    Same issue starting this morning.

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  2. Anonymous
    2023-11-03T14:12:35+00:00

    Hi

    I'm also having the same issue that started today, very frustrating as I have dark mode because I struggle with the brightness of normal mode and also sometimes find the text too pale to read properly.

    When I'm sending emails out they appear to be normal as I have checked with my colleagues in the office as I'm the only one that uses dark mode. Text appears normal to them.

    Have found that if I highlight the text then I can read it while remaining in dark mode if that helps anyone?

    Have checked on mobile and that seems to be normal but not sure why that should be

    Hopefully it will be sorted quickly

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  3. Anonymous
    2023-11-03T13:57:40+00:00

    Having the same issues as everyone here. I have temporarily switched back to light mode for the time being, but I'm hoping MS can address this quickly, as light mode causes severe eye strain for me :(

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  4. Anonymous
    2023-11-03T12:46:29+00:00

    having the same issue, i get migraines and need dark mode to survive an office job every single day working for the man. so if microsoft would actually give a sh*t and get this fixed for the working force of the world. its real inconvenient and it seems like this has been happening literally all year and they've done nothing other than a **** apology to the original poster. PLEASE FIX THIS ISSUE!!!!!!

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  5. Anonymous
    2022-11-03T13:13:23+00:00

    This issue does not happen with all emails, and so it is difficult to track down. The commonality I've seen so far is 1) using Chrome and Outlook on the web 2) Replying or replying all to someone who generated an email in Desktop Outlook who uses light mode

    Usually they send me a note back saying my email is blank, when it's actually white text. When I get a note back saying it is blank, I recolor the text (and text only) and preview in light mode before sending. Once sent, the email now has the recolored text with black highlight when viewed in light mode. It did not appear that way on preview and I never set a highlight.

    I have not tested with other browsers because it is so hit/miss, I wouldn't know when to test. I can provide screenshots from a recent example, but would prefer to send directly to someone working on a ticket instead of embedding an image online.

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