Using Classic Outlook on Windows for personal email, calendar, and contact management
Hi Michael,
Here is something that worked for me:
In the Ribbon under the "View" tab I clicked on "View Settings"
From there it should take you to the "Layout" in settings, scroll down to the "Message organization" settings and select "Show email grouped by conversation". Then right below under the "Arrange the reading pane" section, select "Newest on top". This worked for me but I am also using the web version of outlook so not sure if this translates to the desktop version.
Hope this works for you?