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Hi there,
my Outlook for Mac does not download or open any attachments.
The issue persists with various file types such as jpeg, xls, pdf.
The workaround with downloading the files and opening them from the finder does not work, as I am unable to save the attachments. I do see the attachments by name and icon (e.g. Apple Preview PDF icon)
macOS and Outlook are up-to-date:
macOS Version: 12.5
Outlook Version:16.64
The issue appeared on my newly installed Macbook Air M2 with macOS Monterey. On the old Macbook Pro before I did not encounter this issue.
As is, I just cannot work with an Email client not opening attachments. Thanks in advance for any solution.
Best regards,
ste_si
*** Update: Seems to be caused by the "new Outlook". Going back to the legacy Version solves the issue, everything works fine. Anyone else experiencing this issue? ***
Using older versions of Outlook for Mac in business environments
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
The issues still exist after updating to 14.2 Beta. It seems like Outlook could be more user-friendly to MAC users.
going back to "old" solved problem, but introduced many others as far as general usability :( But then going back to "new" outlook again fixed the original issue - must have been a cache thing, though like others, I wasn't able to fix it while in "new" mode originally.
Hi, I have had the issue on my M2 mac mini running the latest OS but not on my old MacBook air running Catalina. I switched back to "old" outlook (uncheck "New Outlook" in the Microsoft Outlook menu) and now everything works fine.
im still having this issue has this been resolved as yet
I have Ventura and still have the issue