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Hi,
I manage 3 mailboxes at work and made the mistake of switching to the new Outlook a bit early [my toggle to switch back is gone?] and it's totally messed up my workflow. I was able to find my shared mailboxes after several back and forth with my IT department. Now I need to add the inboxes of those shared mailboxes to my "Favorites" list so I don't have to scroll down constantly to work those accounts.
When I right click on the shared inbox there is no option to "Show in favorites" and I get the circle crossed out when I try to drag them into favorites. Also, in the Favorites folder when I click "Add to Favorites" it brings up something wonky, and mailbox folders don't appear to be an option.
Can anyone tell me how show these shared account folders in my favorites?
Thanks
CM
Using Classic Outlook on Windows for personal email, calendar, and contact management
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Another loose in new outlook is the PST connection for local archive. Is a great limitation
This is absolutely essential, I have people requesting to change email providers JUST because of this.
I'm happy to go poke people to get this oversight fixed ASAP, any thoughts on where and who else needs to be shown that a key feature is missing?
Agreed. I do not wish to have all of these emails in my Inbox, it is a poor workaround I have had to implement to merely have visibility of new emails in that Shared Mailbox.
It is utterly ridiculous that this still has not bene implemented, and likely hundreds of thousands of Microsoft resellers will be preventing their customers from using this Outlook 'til it is resolved.
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I have upvoted too