Using Outlook for Android in business environments for email and scheduling
same issue on my 4 office mobile phones.
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My Outlook App won't open. I'm receiving notifications that I'm getting new mail and I can read the first couple of lines (in the notification ) but if I want to open the email to read the who thing by double clicking on it the email tries to open through the app and this crashes. To resolve this, I've already updated all the apps on my phone, rebooted the phone twice (once with a full reset). I have then tried to uninstall the outlook app and reinstall it but it says you need to deactivate the app first and you can't do this. I've also checked that the rest of the MS apps are working (word / excel etc) and they seem to be opening fine
Not sure how to resolve this issue as I didn't realise how much I read my emails on my phone until this glitch happened!
I hope you wonderful community can explain what's happening and how to resolve it
Using Outlook for Android in business environments for email and scheduling
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same issue on my 4 office mobile phones.
Mine magically started working the afternoon of Nov 30.
I am having the same issue. The app usually crashes when trying to open a deleted email or clearing the junk folder. It is definitely a software issue.
Android user here.
Patience is not my strong suit, but out of the blue mine started working this afternoon.
After 3 weeks in Outlook cell phone email and not finding anyone that could help, mine just started working this afternoon.