I can not receive or send email because One drive is full

Anonymous
2023-03-23T18:01:04+00:00

I can not receive or send email because One drive is full. My one drive is full over 5GB but my email is only 2.6GB out of 15GB yet I cannot use my email. Why is it using my One drive quota for my email?

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2024-06-29T07:39:53+00:00

    OneDrive is taking up 24.7 GB out of 5GB after mine expired. This is fine, I will be deleting and moving things to Dropbox.

    However, my Outlook (Attachments) is <0.1 GB. My e-mail storage is 3.7 GB out of 15 GB.

    You must be joking, can't receive e-mails? Sending is one thing but if I can't receive critical e-mails because you're over the OneDrive limit is asinine. This would make sense if Outlook was taking up over 15GB of limit. But this obviously isn't the case.

    What if my e-mail involves a job interview, a medical appointment, my paycheck? This change is a clear threat to force you to continue your OneDrive subscription.

    What an awful decision; And will now be the reason I will be moving away from Microsoft's services.

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  2. Anonymous
    2024-03-26T16:51:50+00:00

    it is borderline scam that the one drive storage takes up email storage aswell.

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  3. Anonymous
    2023-07-07T22:00:45+00:00

    Why is Outlook operation tied to One Drive storage. I get message that Im using an Ad blocker and must increase One drive storage for $1.95/month,

    Why must i now pay for using Outlook mail??

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  4. Anonymous
    2023-06-08T04:02:36+00:00

    this **** gig is NOTHING!!!!! emails are supposed to be free!! attachments are not one drive links! CHANGE YOUR POLICY i have had the same email address for over 20 years! THIS IS DISGUSTING!!! what about people who are poor!!!

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  5. Anonymous
    2023-05-09T11:45:54+00:00

    This makes no sense!!! I am having to erase so many things that I needed to keep in there. I have missed so many important emails. Who did the math for this? Just because they want to force us to buy storage…

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