After update to 16.73 Outlook for Mac, Yahoo mail keeps re-syncing and reloading. Changes made in Outlook AND Yahoo are not syncing.

Anonymous
2023-05-19T18:05:24+00:00

Prior to this update, I had no issue with Outlook for Mac and Yahoo. I just updated to 16.73 (23051401). After updating, I had many problems with the Yahoo mail from within Outlook. It worked for the first 15 minutes, then got login errors and IMAP errors. I deleted the Yahoo account from Outlook and then quit. I then went back to Yahoo and got a new app password. I restarted Outlook and added the new app password obtained from Yahoo. It worked for the first 15 minutes then started to suddenly empty out all emails in all folders. Then the emails would eventually re-sync and reload from Yahoo. This now happens constantly. I tried the same uninstall reinstall process again, and nothing changed. Now also changes I make within Yahoo via my browser are not reflected in Outlook and changes made to Yahoo mail within Outlook are not saved when the emails clear, res-sync and reload, and they are not reflected in Yahoo online either. It's stuck in a loop. New emails DO ARRIVE and get added to the loop. Also there is a constant attempt to recreate the basic Yahoo folders: Drafts, Archive, Junk, Bulk. I get error messages saying can't be installed because they already exist - which they do! Why is it trying to reinstall them as if it is a new connection with Yahoo?

My setup is the following using OUTLOOK for MAC - BUT NOT NEW OUTLOOK. New Outlook does not support all the folders I have created over the years for organization and am unwilling to lose. I have a 16 inch MBPro M1 Max chip. Running Monterey 12.6.5.

AS a side note, I have for the past year or more had problems where white-listing emails does not work. Outlook is putting emails of people I email with regularly into SPAM. I whitelisted many of them, but Outlook is ignoring the classification and still putting those emails into SPAM.

Outlook | MacOS | Legacy Outlook for Mac | For business

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  1. Anonymous
    2023-08-29T00:40:15+00:00

    Same here.

    I almost qut using Outlook. Spending a lot of time with this issue.

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  2. Anonymous
    2023-08-23T18:24:44+00:00

    FYI, Yahoo and AOL merged in 2017. They are the same company. I do suspect that the problems we are having are caused by problems in the Yahoo/AOL environment. I've been searching for complaints about other ISPs having this issue, and have not seen it. It may be time to switch email providers.

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  3. Anonymous
    2023-08-23T12:09:26+00:00

    No it is not Yahoo. I use aol, not Yahoo and have the smae issues.

    I have switched to Apple Mail - not great but it works!

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  4. Anonymous
    2023-08-23T10:53:20+00:00

    Indeed it is getting worse not better,

    Recently several folders in my Yahoo! mail are now duplicated in Outlook, the vanishing inbox continues, deleting messages no longer syncs with the server (deleted locally doesn't delete remotely; it used to).

    Is the problem perhaps at the Yahoo! end as well?

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  5. Anonymous
    2023-08-18T16:02:31+00:00

    16.76 - and the problem is worse. For a while I was able to move items to folders on my computer in Outlook and it would update to Yahoo without causing Outlook/Yahoo to reload. The only thing that was forcing reload was when deleting a file from Outlook/Yahoo before deleting it from the Yahoo online site. Now non-instigated reloads happen more frequently as well. MOVING IN THE WRONG DIRECTION MICROSOFT!!

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