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Hi,
I am using the "new" Outlook for Windows. It seems that it is no longer possible to move a folder from a shared mailbox to the favorites folder. This used to be possible in the "old" version. Is this feature gone or am I overlooking something?
Thanks for your help.
Using Classic Outlook on Windows for personal email, calendar, and contact management
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi Dan,
It doesn't work for me neither. On favorites I can only add some of my own inbox folder (from my user account) and some categories, but not inbox folders of other shared mailboxes accounts.
the shared mailboxes appear now under this folder "Shared with me". But they cannot be added to favorites, neither with your workaround.
You are right, for some reason it's not showing everything. Disaster. Switched back to the old version :(
Hi there, I tried this and it doesn't work for me. I can only see certain things in this view and not the actual emails that are coming through daily through these additional mailboxes that I have. Unless I am doing something wrong. I am currently looking at the shared folder and all I can see is what I may have sent from this mailbox I can't see what others are sending to me. I have to go to the actual inbox to see the incoming emails.
Hey guys, there's a workaround, you just need right-click on the top of Favorites and then 'Add Favorite' (or click on 'Add favorite' at the end of the list).
Then just search for the shared inbox by typing its name and voila, you'll have your shared inbox within your favs list. You cannot have a specific folder within the shared account, but you can have the inbox at least.
The new version is in reality a canned web-version, so it's the same for the web-version. I have to say that when it comes to shared inboxes, this version works way better.
I hope it helps!
Have a good one you all.
Dan.
Yes, same problem here, and a very nice future that many of our customers/users really want to be added to the "New Outlook"
Please!